Managed IT Services
Simplified IT, Maximum Productivity—Managed
IT Services You Can Trust in Metro-Atlanta
IntelliCARESM
Our proprietary managed IT services offering provides hands on people-focused support for small & midsized businesses and educational institutions in Atlanta. We take a proactive approach to managing your technology, eliminating headaches, ensuring smooth day-to-day operations so you can focus on driving growth, innovation, and success.
Our Comprehensive IT Solutions Go Beyond Basic Support
We offer strategic consulting, advanced security, and robust data protection to safeguard your business. With cloud management services designed to boost collaboration and reduce costs, we help you stay agile, secure, and ahead of the competition.
IntelligIS Managed IT Services (IntelliCARESM)
Helpdesk
The IntelligIS Helpdesk is your first point of contact for all IT support needs. Our team quickly responds to requests, prioritizing and resolving issues efficiently using industry best practices.
Remote Support
Industry research shows that 95% of IT issues can be resolved remotely. IntelligIS provides fast, expert remote support, ensuring your team stays productive—no matter where they are.
Onsite Support
When remote resolution isn’t possible, IntelligIS sends a specialist onsite to quickly address the issue. For businesses needing ongoing, hands-on support, we provide dedicated onsite IT specialists who seamlessly integrate with your team.
Advisory (vCIO) Support
IntelligIS offers ongoing advisory support, acting as your trusted IT partner with regular strategic reviews to ensure your technology aligns with your business goals and evolving needs.
User Onboarding/Offboarding
Employee transitions can create security risks, but IntelligIS keeps your business protected. These services ensure secure access management, safeguarding your data and network during every change.
Vendor Management
IntelligIS streamlines vendor management by coordinating with your technology providers to ensure a seamless, hassle-free experience. We handle vendor relationships, so you can focus on running your business.
Managed IT Service Clients Can Expect
Transparent billing
Agreements are simple, billed monthly per user – and no bills are sent to clients without their approval
Fast response times
SLAs govern our helpdesk so IT issues are resolved timely for clients
High touch approach
U.S-based technical support team allows us to respond quickly to client needs - whether remote or onsite
Proactive coverage
We continuously monitor your environment from end-to-end, so you don’t have to
24/7/365 Support
No matter the time or place, IntelligIS is here to support your team with reliable 24/7/365 assistance whenever you need it
Experience the IntelligIS Approach
On-demand expertise
Our technical team is ready whenever clients want to start migrations, deployments, or refreshes
Strategic advisory support
We consult and recommend solutions based on our client’s goals, not specific products
Technical staff augmentation
We work alongside IT teams to get the project done - when complete, we handoff for the client’s oversight or provide ongoing management if needed
End-user education
From workshops to demos and user manuals, we partner with clients to develop a plan that helps internal users leverage the new technology.
Frequently Asked Questions
Managed IT Services involve outsourcing your business’s technology management to experts who ensure your systems run smoothly. This approach enhances security, streamlines operations, and improves efficiency with expert-driven solutions.
An MSP (Managed Service Provider) offers proactive IT management, including monitoring, cybersecurity, and system support. Choosing an MSP helps reduce downtime, mitigate risks, and enables your business to focus on growth.
IntelligIS goes beyond basic IT management with our IntelliCARE suite, offering personalized support, 24/7 monitoring, cloud solutions, data backup, and cybersecurity. Our hands-on approach ensures seamless technology operations tailored to your needs, so your team stays productive—free from IT worries.
With IntelligIS, you can expect to save time, reduce costs, and boost productivity. Our expert IT services strengthen cybersecurity, improve team morale, and allow your business to focus on strategic goals without worrying about technology challenges.
Connect with Us
Transform your operations with tailored Managed IT Services from IntelligIS. Our expert solutions streamline your technology, driving growth and securing long-term success.
Ready to take the next step? Contact us today to see how we can support your business.